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Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. If you have a case number for your support request please respond to this message with that case number. Once you have submitted your complaint, our Customer Complaint Officer will review your complaint and aim to provide a written decision addressing the issues within the timeframes outlined in the User Agreement. You should only trust verified Coinbase Coinbase Help Center; Trading and funding ; Send and receive troubleshooting; Send and receive troubleshooting Sends. Another way to contact Coinbase (or at least a support bot) is by chatting with Ada, Coinbase’s support bot. I have seen this scam three times this week. Although we strive to make Coinbase easy to use, we understand that sometimes things do not work as expected or may be confusing. Scroll to the bottom of the page and click on the “Contact Us” button. They will pressure you to act quickly. 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