Cadillac cue reset not working

Cadillac cue reset not working

3) With the faceplate up, turn off the vehicle. The Cue system will reset and restore its default settings. 17. This could save Nov 30, 2021 · About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright Dec 14, 2012 · Turn the car OFF. Sep 5, 2016 · You can reset your cue screen by 1. However, only the touch panel needs to be replaced. And now for the final time i went to a car Sep 6, 2022 · 5 posts · Joined 2022. Your phone may be running other Bluetooth activity in the background Oct 4, 2013 · 15. The rear, front and 360 cameras work when in reverse and drive but the screen is completely black otherwise. After that, the car will turn off and you’ll see a small yellow icon on the screen. Everyone was telling me how much better the CUE system is, and how much better overall the new car is. Well, a couple of days ago I discovered that I had the dread CUE screen failure. Neither one worked for me and the answer was to take it to Quick simple reset of Cadillac cue infotainment systemTo Donate to the Channel:https://cash. Helpful Tip: Downloading and using apps via your vehicle’s infotainment system requires an eligible active service Jun 3, 2015 · Anybody else having issues with Pandora Radio in their Cue system. Select the app to download and tap Install. Leaving the faceplate up, shut off your vehicle and open the driver’s door. It was replaced under warranty before the car was even 1 year old. I contacted Cadillac via their online chat and they refused to even talk about it. #3 · Feb 2, 2023. NO response, use of GM Dealer Scan Tool is needed to Test, Program and Update. Make sure retained accessory power is off before doing this, and place something across trunk so you don't accidentally close it while battery is disconnected. After it installs, the app’s icon will appear on your Home screen. turning on car 2. Sep 8, 2015 · If not, it's worth a shot: 1) With the ignition ON, raise the front panel (faceplate. Jan 9, 2020 · It was not driven at that time. 2019 Cadillac XTS Cue favorites disappearing. #23 · Sep 30, 2021. Keep the driver’s door open for 60 seconds. Automatic transmission. If equipped, push the OnStar Advisor call button and note if the OnStar audio prompts can be heard. #19 · Aug 27, 2020. I have read that this is a problem with the system, of course it isn't covered unde … read more Feb 27, 2024 · To reset the Cadillac Cue system: 1. It's like they work on for a few hours a day and have to wait for GM Dec 20, 2018 · Went right back into the service department and let them know. There is a likelyhood the CUE will need Repaired or Replaced, as these Units have tremendous issues. Jan 23, 2023 · Welcome to CF! The hard reset is often considered snake oil, it often does nothing, but on the other hand some have said it worked. Hello, it is a pleasure to meet you, Kenn. The dealer was packed with people so I couldn't really test it too much onsite. Touch < BACK to exit the menu. Before diagnosing the problem or replacing parts, verify if your Cadillac Cue system is still covered by warranty. The CUE system encompasses various features such as the infotainment system, navigation, climate control, and more. Jul 24, 2014 · Turn engine off restart it works. The A/C does not work. I came home , and after searching the internet, I unhooked the negative battery cable for 2 minutes as instructed, and to my surprise and delite, my Cue is working perfectly !!! Mar 4, 2024 · Diagnosing problems with the Cadillac CUE (Cadillac User Experience) system can involve several troubleshooting steps. Dead center on the bottom of the screen there is about an inch of dead touch screen. Took out the fuses for radio and display - didn't work. When I pushed the voice button on the steering wheel, nada. The radio works but I have to use the steering wheel controls . Aug 2, 2015 · I tried the CUE reset procedure described in another forum several times (with car on, flip up display, turn off, open door for 30-60 sec, close door, start, close screen) - didn't work. Who good news is that yourself Feb 10, 2017 · Turn the vehicle on. Got in, push on brake pedal and hit power. Now my CUE system has suddenly decided to go blank at random, and my backup camera has ceased to appear. I have not taken to dealer because of all the adverse comments on line, and I want to explore other owner’s experience. It was on version S22. My CUE (2016 CTS) screen developed vertical cracks on the left and right edges and stopped functioning properly. opening bay door. On friday, my CUE went out as a result I have no heat, power steering, and the OnStar does not work. Updating the system software and performing resets can temporarily fix these issues. The lawsuit alleges that the Cadillac CUE infotainment screen cracks, delaminates, and takes on a “spider web” appearance, making it impossible to use. Turn engine off restart it works. ) Open the CUE face plate (exposing the storage area) - LEAVE IT UP. You may Aug 17, 2016 · Keymaster. Can be found at cuescreens. Just black screen. May 16, 2019 · @johnsi: The CUE system is one of the most covered units of the 2013-2018 Cadillac model runs. Start the vehicle and lower your Cadillac CUE screen. I noticed this when I tried to switch my pre-set radio stations. Rear view camera when put in forward gear will sometimes display the Mar 23, 2022 · There are several reasons your Cadillac Cue touch screen may stop working: The system needs a hard reset. Jul 19, 2016 · Dead spot on CUE screen. The AC works but I cant change the settings from the screen. Cadillac CUE System is a piece of junk. May 11, 2019 · I have a 2017 Cadillac xt5 and been struggling with my CUE infotainment these past weeks already. The screen needs to be replaced. Turn off the car. Only select vehicles and select iPhones offer this option. Mar 28, 2013 · Just got back from updating the CUE system on my ATS after 2days. This Aug 11, 2016 · CUE Infotainment System. When you start he car however (and after shutting your door and lowering your face plate) you will see a yellow circle going round and round and that confirms your RESET. I then drove it to my home about 6 hours away. I have a 2013 Cadillac SRX, the Cue system touch screen is not responsive. 1. has how to videos. Leaving the faceplate up, shut off your vehicle and open the driver’s door. #3 · Nov 21, 2019 (Edited) CUE is an integrated system, not a specific component. Maybe it had something to do with the addition of the June update to an existing system. No sound from radio, telephone, GPS, nothing. This ensures that the system has power during the reset process. Turn the vehicle on. Pair/connect your phone to the infotainment system using Bluetooth. Nov 2, 2020 · 2. 5464 posts · Joined 2016. Nov 20, 2017 · CUE not working and no steering wheel lights. The Navi unit shows me driving around somewhere about 90 miles away from where I live. close door, turn on car, and lower Sep 13, 2021 · Here's how the process works: Start up your car. After 60 seconds is up, close the door. Car has been in shop for 2 weeks for the PDR not working. Close the door and start the vehicle. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright Feb 22, 2022 · A judge overseeing a class-action lawsuit filed against General Motors over issues with its Cadillac CUE system has dismissed certain claims from plaintiffs, but will allow others to proceed. 6) Close the door and start the vehicle. I can load them and then they are greyed out and I keep getting a message that states “favorite unavailable”. I have read that this is a problem with the system, of course it isn't covered unde … read more Nov 1, 2017 · For the most part, CUE is not plug-and-play. Nov 4, 2023 · We have managed to catch it working long enough to do the hard reset when it would allow the faceplate to raise, but that doesn’t fix this problem. When the battery is disconnected and reconnected for service repairs, be sure to perform the following steps prior to returning the vehicle to the customer: 1. close door, turn on car, and lower Mar 4, 2016 · 131 posts · Joined 2012. I know it sounds crazy but the one fine day i went for an undercarriage car wash and since then my cadillac cue has been shutting off every now and then. Follow the prompts on the screen and on your iPhone to start a wireless Apple CarPlay session. it has been in the shop and all they can tell me is that Cadillac is Sep 13, 2022 · The Cadillac CUE infotainment system can be a bit glitchy. S. Tap the icon to launch it. Only issue am having is, now to A/C wont come through the main vents only the top. you can TRY a 20oz can of TECHRON -. The CUE screens comes on but the touch part of the screen is not working for any command. turning car off (leave bay door open) 4. You can get the settings back by doing the hard reset of the CUE system but it doesn't last. Modern technology helps us in many ways, though sometimes the technology needs our help. With the faceplate up, turn off the vehicle. The major hardware components of CUE are VIN-programmed. Turn on the vehicle and keep it in Park. Jun 12, 2024 · If your Cadillac CUE reset is not working, try a hard reset by disconnecting the car battery for a few minutes and then reconnecting it. #1 · May 23, 2024. Leave the driver's door open for 30-60 seconds. I have a service appointment with my dealership set for Friday morning, but May 23, 2018 · As far as I know, this is not a problem that impacts everyone. Aug 1, 2018 · I went to the Cadillac dealer this morning and not only could they not give me an appointment until late next week, they were gonna charge me 150 bucks just to look at it . the touch screen in my XTS cue is not working. Or if you have warranty the Dealer would replace the whole CUE unit but it would most likely fail again. The last time I had a loaner, CUE seems to work very well. I have tried hard reset bt this worked one time and now does not work. May 29, 2013 · 10 posts · Joined 2020. OK - nobody seems to know which fuse, so I performed the reset by disconnecting and Sep 14, 2022 · My system freezes and the touch screen doesn’t work at this time. Nov 21, 2019 · 3208 posts · Joined 2004. That being said, your CUE issues are classic touchscreen issues. After I got home I was trying everything out and everything seems to be working perfectly if not even better than before. Cadillac wants you to purchase the entire CUE system ($1500-$2000) so they can slip the old out and the new in. The no GPS signal appeared. Please make sure to rate my answer prior to logging off, as this is how I get credit for helping you. I took it to Rancho Cadillac in Victorville, CA. After 10 minutes, reconnect and see if it gives you joy. Read and accept the app’s Terms and Conditions. ) Open the DRIVER 's door. 2) Open the CUE faceplate, thereby exposing the storage area behind it. They ran test to find that they could not find my car in their system. Nov 23, 2019 · The most likely fix for this all-too-common problem is replacement of the touch screen. Disconnected battery for a few hours - didn't work. Cuescreens offers upgraded gel-free upgraded replacement touch screens for all Cadillac CUE systems, starting at $89. Why Is My Cadillac Cue Touch Screen Not Working? The Cadillac CUE touch screen Press the Apps icon on the Home screen. You'll save $$$ over a new CUE unit from the Dealer to only have it fail again down the road. With a short press, select the Push-to-Talk button. You can do a Hard reset of the radio system to remedy the problem or there is another way to reset the system. Now, the CUE system is locking up and will only reset after the car sits off for a good amount of time. Follow the instructions. ) Turn the car OFF. I'll be testing the CUE again when driving the car today, and if it is still working, I'd like to make this slightly different approach to the hard reset known to all. Some common signs a Cadillac CUE factory reset is necessary include a blank LCD screen, the rear camera not working when you shift into reverse, or the AC failing to turn on. Apr 22, 2022 · Here you go: Turn the vehicle on - interpreted as start engine. Several months ago I started having issues with the bottom center of the CUE screen not working and then it spread over a few months to the entire screen not working. Perhaps a new unit, loaded from the start with the most recent software version, would work correctly. For persistent problems, professional diagnostic and repair services from authorized Cadillac centers are Feb 26, 2023 · 2016 Cadillac XTS CUE system malfunctioning. Sep 27, 2022 · Kenn the touch response on the cadillac cue is not functioning or reponding to finger touch. Pretty simple and straight forward. Mar 8, 2020 · the sending unit - part of the fuel pump assembly - is probably worn out -. Need a 10mm socket. Try disconnecting the negative battery terminal, then step on the brake to drain residual power. 5. Had this happen this morning. not impressed and of course dealer says OPERATING AT SPEC! this is the new term for Nov 27, 2023 · I have a 2013 Cadillac SRX, the Cue system touch screen is not responsive. I went to the local Cadillac dealer and was told that the screen will cost $800 and labor to put it in $185. Settings and search for running applications. Sep 13, 2021 · This is a step by step video on how to replace a Cadillac Cue touchscreen in a CTS that has become nonresponsive. You can reset your cue screen by 1. The touchscreen does not function at all. 4. Shops will billing an arm and a leg to service a faulty CUE infotainment system. Open up the faceplate for your CUE system (exposing the secret cubby). Feb 18, 2020 · I own a 2016 Cadillac ATS. I’ve had it for only a year and 1/2. 3. Well, it is. Many persons on this forum have covered this issue time and time again. The touch screen has an internal failure. 6) Lower the faceplate. Guarantee the touch screen will malfunction and the dealer wiill Charge you approximately $1,200 to $1,300. ) 2) Turn the ignition OFF. My car is two weeks old and my CUE system will not display my favorites. Anyone know the fuse number and block location to pull the fuse to reset the CUE? Ever since I've had the CD installed, every now and then the CUE goes black (damn CUE), and I want to reset it and pull the CD player. BUT - before buying a new fuel pump -. So, how to do it on a CT6 - I could not find anything on-line, so here is my suggestion; do a reset of the vehicle by disconnecting the negative cable wait at least 10-30 minutes and then reconnect the cable. Wait for a few moments, then press the power button again to restart the system. com Oct 30, 2020 · HOW TO FIX Cadillac Cue System, touch screen not working!https://www. ®†. if I delete the device and rescan for it it will play one song before it hangs up. Touch + or – to adjust the hours, minutes, and AM or PM. To pair another device, simply follow the above instructions again. CUE's two main components are a pair of networked modules, the (ICS) Integrated Center Stack and (HMI) Human Machine Interface, which interface with other electronic modules (antennas, amplifiers, HVAC). Lower the faceplate. How to Reset Your Cadillac CUE Step 1: Start Your Vehicle. All was fine. The CUE system is totally unresponsive. have 2013 SRX complained since new that it drops out and will not come back until you shut the car and phone off and reboot all. Start the vehicle and lower your Cadillac CUE screen. May 1, 2018 · CUE Reset - Fuse number and block location. Hit. Jan 7, 2018 · It's not the entire CUE system--it's a faulty touch screen. . What a nightmare. Your phone may also be paired to other devices in the vehicle. Another possible fix is to have the touch screen serviced. To do this, press and hold the power and home buttons simultaneously for about 15 seconds. The touch screen surface is delaminating. A reset requires the battery cables to be removed and held together for one minute then reconnect them to the battery 30 minutes later. Also, the radio does not work and the "hidden compartment" below the screen will open but will not close unless I force Oct 20, 2019 · 2 posts · Joined 2019. Well I have 200 hundred miles on it and the GPS craps out. This morning, while driving down the road, OnStar comes on with an obnoxious commercial touting their product, interrupting the station I had on. Before you initiate a reset, make sure your Cadillac is parked safely with the engine running or in the ‘Run’ mode. If the Auto Set feature is enabled, the time will be updated automatically as the system obtains time information from the cellular network. Close the CUE faceplate. Ok, got an official answer from Cadillac: As it stands, the only way to reset the CUE system on XT5 and CT6 is to do a soft reset by turning off the vehicle, opening the driver’s door Now, let’s get started with the reset process. Does anyone have any suggestions as to what the issue or solution to the problem. com). #22 · Aug 20, 2020. When I restarted the car the CUE screen was absolutely blank. 4) Wait sixty seconds. any one knows where can i buy another cue other than May 2, 2020 · Re: cadillad cue touch screen not working Mine went out a few days back. Just picked up our brand new 2015 SRX. This made the alarm system go off but it stopped as soon as we opened the driver door. The whole infotainment system with exception to a few of the orange climate control lights are completely dead and Nov 6, 2015 · 4 posts · Joined 2015. If you need to fix a CUE because it doesn' Jul 28, 2020 · Eyes off the road warning- CUE Screen. 00 to Apr 26, 2021 · Re: cadillad cue touch screen not working Mine went out a few days back. Rear view camera when put in reverse will flash with lines flashing thru display. Open the CUE faceplate, thereby exposing the storage area behind it. I am not sure what the issue is, but my warranty recently expired as I am 4,000 miles over. a fuel additive designed to clean the fuel system -. When the pairing is complete, the infotainment screen will show your phone as available for making and receiving calls. After the tone, say “Pair Phone. If a phone is paired and connected, try making a phone a call and note if Bluetooth audio is heard. I can change the temp and set it to Auto. Seems like trying to reset it isn't doing anything. Feb 15, 2018 · Here is how to do a HARD RESET when you loose control of CUE. Commonly, that following things stop working:Radio controlsNavigation systemHVAC controlsIf you’re dealen on CUE system issues, we may be able to help. Aug 12, 2018 · Truck's in the shop, and while driving my grandmothers car, I started having issues with the Cue System. #5 · Apr 14, 2020. It keeps happening and is very frustrating. He told me I need to have my GPS reset. The hard reset (where the driver's door is opened and the CUE faceplate is raised is a myth. #1 · Nov 6, 2015. Then turn Key on and start vehicle t see if there is any response. District Court for the Southern District of California. #4 · Jan 24, 2022. Welcome to CF! This is a common issue with screens prior to 2018. Oct 28, 2019 · The lawsuit – Goldstein, et al. Hi. The cruise control does not work. Try disconnecting the other devices and see if the issue persists. It’s common for Cadillac owners to encounter an unresponsive your. My question is how can I find out if $800 for the screen is a correct price. If your vehicle does offer this option, work through these steps to enable a wireless connection with Apple CarPlay: 1. ”. CUE won't tell you that it reset. 5) Close the driver's side door and start the car. Keep in mind, the touch screen works fine (however, I was thinking of replacing it with a gel-free cue screen as we are starting to see the spiderweb effect in the top corners). open car door and leave open for about 30 secs 5. When the commercial was over, CUE sound went DEAD. (I cant go back with my screen anymore) I subscribed with onstar and has wifi already but still no update receive. 9. The heater controls, heated seat controls and most things below the screen work but not the screen itself. #1 · Oct 20, 2019. Several times the gauge cluster at startup does not work like ignition is off no speedometer, rpm, fuel etc but CUE is on. ) Open the DRIVER's door. In running applications find NAV and hit the stop button on the screen. Before that wash i used to regularly go and do normal cheapest wash which didn't include undercarriage. Cadillac Mechanic: Keiphun Sowell. This car does not have the revamped CUE system, "CUE-2", which was supposedly available on 2017 CTS vehicles after March of 2017. General Motors LLC – was filed in the U. Get a new screen that does not have the gel defect. Aug 14, 2020 · Cadillac Customer Service. Press and hold the power button for about 10 seconds until the system shuts off. com. 5) Wait 30-60 seconds with the driver’s side door open. In fact, this portion of the forum is dedicated exclusively to CUE system issues. I tried a hard reset, still doesn't work. May 30, 2016 · 2017 CUE problems in XT5. With the faceplate up, turn off the vehicle Open the driver’s side door and w ait 30-60 seconds with the driver’s side door open. The class action lawsuit includes customers who Jun 13, 2024 · The Cadillac CUE system touch screen often malfunctions due to software glitches or hardware failures, causing unresponsiveness or erratic behavior. i tried the hard reset procedure but apparently it doesnt reset and nothing happens. Well Chevrolet provided the following; when nav stops working or gives a searching or blank screen, exit the program back to main. After 60 seconds is up, close the door. 2015 SRX Premium 56000 miles. #11 · Jun 16, 2016. but now rebooting does not help. Sep 17, 2014 · First there were a couple of recalls, then came the glitch in my CUE system, shortly followed by a mysterious rattling/creaking noise no one could even figure out. Changed harnesses, CUE, PDR module and now just got the call it works but cuts in about after new harness from new CUE to PDR module. Screen freezes in various states; fails to respond to touch commands; assumes strange confirgurations with repeated lines showing duplicate radio stations. Your post made me go out to the car and see if the CUE was still working after the "new" hard reset. 50,000 miles. I tried the hard reset where I open the screen and turn off the car, open the car door. :l Apparently being out in the heat for too long can cause this issue. Jul 28, 2021 · Cadillac has released a service update for model year 2021 XT4, XT5 and XT6 luxury crossovers to address an issue with the vehicles’ infotainment system. Nov 2, 2014 · 2015 SRX GPS not working. ) A power-on reset where the power is removed from the CUE (fuse removal or battery disconnection) has a better chance of resetting the CUE, but won't fix a failed Sep 2, 2016 · Hey all, I have a 2014 ATS with over 100,000 miles on it. Change the touchscreen! Jun 26, 2017 · The steering wheel controls work fine and the backup cam. , v. Feb 12, 2023 · Excalibur. Jan 4, 2021 · From this forum: Reset Procedure. Due to the nature of the way is CUE is integrated so heavily into late model Cadillacs, troubleshooting the system requires a significantly different skill (and tool) set than previous infotainment systems. I am able to adjust the climate controls with the touch buttons and I can feel Aug 25, 2020 · WAIT apprx 30 seconds prior to turning Key ON so the Unit can INITIALIZE. Nothing has changed in the car. Step 2: Access the CUE System Aug 22, 2023 · Open up the faceplate for your CUE system (exposing the secret cubby). Jan 13, 2018 · You can reset your cue screen by 1. It's an unusual process, but it may get your radio to work again. if that doesn't work - you'll need to drop the gas tank About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright May 29, 2022 · About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright May 23, 2024 · 1 post · Joined 2024. They charged me $115 to do nothing because as soon as I got in my vehicle. Nov 26, 2017 · So, here’s how to perform a restart — otherwise known as a hard reset — on Cadillac vehicles equipped with CUE: Turn the vehicle on. Aug 14, 2021 · angel71rs. Yes, disconnecting the negative terminal on the battery for 20 minutes would be the best alternative to reset the control module. I have tried holding the on/off button to get the analog clock and then turn on again, and I have tried a Nov 1, 2016 · Maybe try a "Hard" CUE reset? The procedure is: 1) Turn the vehicle on. Feb 22, 2016 · Today, I drove the car to do some errands. Cue should restart and a small yellow symbol on top right hand corner should confirm this. If equipped, check the OnStar LED on the Rear View Mirror and note the color (red, green, or blank) 16. Jul 26, 2019 · 66 posts · Joined 2015. In addition, the vehicle may not play audio in cold weather conditions. Steering wheel and dashboard lights are okay. In my 2016 Cadillac Escalade ESV Platinum, the whole CUE system isn't working. It's not too much $$. app/$LovePapaJoeMy email: thehometeam1974@gmail. The Human Machine Interface (HMI) module has failed. If problems persist, consider updating the system firmware or seeking professional diagnostic and repair services to address deeper software or hardware issues. be - Check this channel !Hey guys, in thi Dec 4, 2014 · After fighting with GM about it, I moved into a 2016 CTS. SRX. Mar 12, 2016 · Once the system voltage has been restored, the BCM must see the Engine Run flag once before it sends temperature data to the display. Hi guys, the battery negative terminal removal for 5 min did not solve my CUE screen problem. Source: issautomotive. 2016CadillacATS4 said: Hello, CUE screen went black this afternoon, everything was working fine this morning. Here’s a systematic approach to diagnosing issues with the Cadillac CUE system: Sep 18, 2016 · Turn the vehicle on. Goggle the information on how to resolve the problem. SOME have had success in cleaning the coils of the fuel sending unit with one can -. it boots and everything but no response when i touch any icon. Open the faceplate, thereby exposing the storage area behind it. Install yourself or take it to a car stereo type place for them to do it. #17 · Oct 25, 2022. This is a normal operation of the Cadillac CUE system. The Cue Screens touch screen is high quality and works great. Mar 2, 2021 · The Cadillac CUE infotainment system can be a bit glitchy. It’s common for Cadillac owners to encounter an unresponsive system. Cuescreens. 7) If the reset was successful, you should see the CUE display initializing. See if the issue persists when your signal is stronger. My CUE display turns black with a status note "waiting for update media". After a search on this forum and the internet, I found a screen provider (cuescreens. Had the same thing happen to mind about a week ago. Keep the driver’s door open for 60 seconds. Audio doesn't work and rear seat entertainment is off. Aug 10, 2019 · 5464 posts · Joined 2016. Open the driver’s side door. Touch Set Time. So the first problem I have ever had with this car just occurred. Yesterday, I picked up this car and it started up first try. 3) Open the driver's side door. If the concern remains then a reset is not the fix needed for the faulty CUE. ) Wait 30-60 SECONDS. Touch Time and Date. 2. com/watch?v=tZ-Vud7uK4M&feature=youtu. The problem: the infotainment display in affected vehicles may appear black or freeze. youtube. open car door and leave open for about 30 secs. Traded our 2011 SRX for the new one. We finally disconnected the negative battery cable in the trunk, waited a few minutes and hooked it back up. 4) Open the driver’s side door. Been to the service center for check up then told me that I Here are some possible causes and remedies: Your cellular signal may not be strong enough. turning on car. Pull The Plug: A Reset Guide for Cadillac CUE. Open the CUE faceplate and then leave it up. Jan 24, 2022 · 1040 posts · Joined 2013. On their website was a local Houston shop that handled their product and recommendations for The dealer will offer you a complete CUE module replacement for $2,500+, and the same gel design that will fail again in 1-3 years depending on climate. close door, turn on car, and lower bay door. also tried to un plug the battery also nothing. You need to find a car audio place that will replace component parts and not just what Cadillac does. I have the "don't take your eyes off the road" warning on my screen, and because Cadillac decided to sell vehicles with garbage screens that lose their touch capabilities I can't remove the message. The radio does work. 13188 posts · Joined 2010. If this doesn’t fix the problem, you can try a hard reset to erase any existing data. Commonly, the following items stop working: Radio controls Navigation system HVAC controls If you’re dealing with CUE system issues, we may be able to help. Jul 1, 2013 · I talked with the Cadillac Customer Care. The vehicle battery is weak. Jun 8, 2023 · How do I reset my Cadillac CUE? 1. Wait 30-60 seconds with the driver’s side door open. Mar 1, 2010 · 2. Close the door and then start up your car again. The co. ci mv iv rr ob gz qp zl uo ak